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SERVPRO of South Rancho Cucamonga: How Can They Really Be Faster to Any Size Disaster

2/20/2019 (Permalink)

SERVPRO Faster to Any Size Disaster

In the insurance claim process, a speedy restoration company response matters, and that is why SERVPRO of south Rancho Cucamonga with their Faster to Any Size Disaster motto is leading the industry. However, it is more than just a slogan. It is a tagline that the company stands behind and for several good reasons.

1. 24/7 Emergency Response

Adjusters and clients alike, require the services of restoration companies at all hours. Disaster doesn’t set a clock and therefore emergency response shouldn’t either. SERVPRO of south Rancho Cucamonga' standard of service is built on the idea of 24/7 availability, meaning that they’re out working while the other guy is sleeping. This level of commitment has not gone unnoticed as the company has been recognized nationally for their dependability. 

2. Nationally Available

Additionally, they can make it Faster to Any Size Disaster because there are over 1,700 franchises spread across the country. This level of localization means that the company truly can make it to your client’s home sooner than less expansive brands. 

3. Preferred Vendor

Also, SERVPRO of south Rancho Cucamonga only works with preferred vendors, meaning that all contractors and suppliers go through a screening process. Every company is expected to meet specific qualifications and comply with the level of care and professionalism outlined in the company’s standard practices. 

4. Residential and Commercial Services

Beyond being nationally available, SERVPRO of south Rancho Cucamonga’s services include both residential and commercial properties, allowing a larger client base. This versatility suits insurance companies well because they typically cater to both large and small clients.

Faster to Any Size Disaster is not merely a slogan. It is a reality. It is an honest description of a company’s ability to receive a call and respond to a client in need, regardless of property size or type. Insurance companies depend on these quick responses to mitigate further loss and to make the claims process more manageable. SERVPRO of south Rancho Cucamonga is a localized company that has a proven reputation of compliance and satisfaction that can provide the level of service both insurers and clients require.

Have a fire escape plan!

2/19/2019 (Permalink)

Fire Damage Have a fire escape plan! Home after fire damage

Every second counts during a fire. Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.*

In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few steps to help you develop an emergency escape plan:

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance from your home where everyone can meet after they’ve escaped. Make sure to mark the meeting location on your escape plan. Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals. Practice your fire escape plan at night and during the daytime. SERVPRO of South Rancho Cucamonga wants you to stay safe and prepare now to ensure you are ready for any disaster. *Tips provided by American Red Cross and National Fire Protection Association

Smoke and Soot

2/19/2019 (Permalink)

Fire Damage Smoke and Soot Match & Smoke

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South Rancho Cucamonga will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 909-758-0189

Disaster is never easy but the SERVPRO Mobile app is!

2/19/2019 (Permalink)

Why SERVPRO Disaster is never easy but the SERVPRO Mobile app is! Our Mobile App

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable, and then, suddenly, become a reality. In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or contents loss.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in your SERVPRO Professionals when disaster strikes.

The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and can be downloaded on your Android, iPhone, or Blackberry.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off location, and key contacts; stores photos of the damage; and integrates local weather forecasts and more, including the address and contact information for the user's local SERVPRO Professionals.

Through the application, the user can quickly call SERVPRO of South Rancho Cucamonga, or submit an electronic "First Notice of Loss" to the SERVPRO National Call Center, setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal, "Like it never even happened."

The SERVPRO Ready Plan mobile app places a convenient preparedness tool right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO's Ready Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, a property owner or manager can reach out for expert help right from the scene, using their cell phones. For more information on the SERVPRO Ready Plan mobile app and how it can help you be more prepared, contact SERVPRO of 909-758-0189.

Effects of water damage

2/19/2019 (Permalink)

Water Damage Effects of water damage Water damage

Water damage is a problem that most property owners dread. When it rains heavily or snow melts quickly, the risk of this type of damage increases. Water can cause thousands of dollars’ worth of damage by damaging wood furniture, upholstery, electronics, household appliances, and plumbing equipment. Water damage also increases the risk of mold growth, which is a very expensive problem to remedy. Hiring a water damage restoration company can make the cleanup process easier to handle, as these companies employ experienced workers who know the best ways to repair or replace damaged items and help with water damage cleanup.

Causes of Water Damage

There are several possible causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Too much water can lead to minor problems such as water in basement areas, or it can lead to the destruction of homes and businesses. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately. Starting water damage cleanup as soon as possible increases the likelihood of saving water-soaked furniture, carpets, rugs, clothing, and other items.

Categories of Water Damage

Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. There are several different categories assigned to water damage. Category 1 refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows. Category 2 water is also called gray water.  Broken toilets, broken sump pumps, and seepage may cause category 2 water damage. Category 3 water is known as black water. The possible sources of black water damage include sewage problems and contamination of standing water.

There are also several classes of water damage. The class of damage is important when assessing water damage repair options. Class 1 is the least harmful form of damage. Materials absorb very little of the water from this type of damage. Water damage repair is the easiest in this type of situation. Class 2 has a fast rate of evaporation, which means that carpets and cushions may be damaged. Water damage repair is more difficult when it involves class 2 damage. Class 3 has the fastest rate of evaporation. In this case, the water may come from broken sprinklers or other overhead sources, soaking the walls and furniture. Class 4 requires special water restoration and water removal procedures. This type of damage may affect hardwood floors, plaster, and concrete.

Restoration Process

The water restoration process is an important one. Using the right procedures and materials can help people save cherished belongings and even prevent their homes from being condemned. Water restoration companies specialize in mitigating the effects of water, but the success for water damage restoration depends on the severity of the damage and the amount of water that caused the damage. Water restoration companies may hire outside experts such as SERVPRO of South Rancho Cucamonga to assess a property and determine a water restoration and water removal plan. SERVPRO of South Rancho Cucamonga uses high-tech equipment and well-documented procedures to control water damage. Water in basement areas may only require a short cleanup process, but water in other areas of a property will require extensive remediation.

IICRC Certified Firm

2/14/2019 (Permalink)

Why SERVPRO IICRC Certified Firm Our fleet of professionals

SERVPRO of South Rancho Cucamonga is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Rancho Cucamonga

SERVPRO of South Rancho Cucamonga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

What to do if you suspect natural gas

2/14/2019 (Permalink)

Fire Damage What to do if you suspect natural gas Gas Stove

4 Signs Of Gas Leak

They're sometimes hard to recognize, but it doesn't take much of a leak to cause a gas fire. These home disasters are all too common. Fortunately, you can avoid a fire or worse by recognizing signs of a leak:

  •  A hissing or whistling sound near the line
  •  The smell of rotten eggs or sulfur
  •  Bubbles in the water
  •  Dead houseplants
  •  Visible dust near the gas line
  •  Damage to the gas pipe

Family members or pets may show signs of a natural gas leak, as well. These may include nosebleeds, reduced appetites, nausea, mood changes, irritation to the eyes and throats, disorientation, and breathing difficulties. 

Keep Your Family and Home Safe 

Avoid a gas fire or explosion in your Rancho Cucamonga, CA home by following these top tips:

1. Check Gas Stoves

If you have a gas stove, the dials may have been turned on or left on accidentally. If you're confident it's safe to remain in your home, move to the stove and turn off any flames. 

2. Do Not Flip Switches

Simply flipping the light switch to on or off could make a spark that causes a gas explosion. Instead, use a flashlight for any other actions you take in the house. Don't use the phone inside the house, either. In fact, don't use lighters, candles, or anything else that could ignite.

3. Ventilate the Home

Open all the windows and doors, so fresh air can come in and gas will move out of the house. Don't worry about taking any steps further than this. Instead, wait to contact emergency or fire remediation professionals when you and your family are safely outside. 

4. Go Outside

Get everyone outside and go across the street. From this safe distance, call 911 or the appropriate authorities. 

Learn as much as you can about what may cause a gas fire and how to avoid them to keep your family safe. Teach your family about natural gas and how to stay safe if they suspect a gas leak.

What causes flooding?

2/14/2019 (Permalink)

Storm Damage What causes flooding? This commercial building flooded filling the entire warehouse with water, dirt and mud.

There are many causes of flood damage in your home or business.

Anything can happen to flood your home or cause water in your business; even small accidents like a supply line break or a pipe break can cause a flooded home. Some causes are preventable, others are not. The most common causes:

  • Broken water heaters / Sump Pumps
  • Leaking pipes
  • Supply line break
  • Frozen water lines / pipe break
  • Storm water
  • Blocked Sewer Lines
  • Overflowing appliances (Bathtubs, dishwashers, washing machines)

Effects of Excessive Water?

Unless the water cleanup and drying is handled correctly and by a professional, the devastation can quickly spread. A Water Damage Restoration Professional is experienced in the mitigation process and can save you time, money and headaches. Without them, you are exposing yourself to all types of additional problems with water in your home or water in your business:

  • Mold
  • Contaminants in the water
  • Structural problems
  • Building materials
  • Carpets and carpet padding
  • Loss of personal property
  • Electrical / mechanical problems

There is more involved than just fixing a pipe break or supply line break.

Visit https://www.SERVPROsouthranchocucamonga.com for more information on water damage

3 Important Items To Keep in Your Business' Emergency Medical Kit

2/12/2019 (Permalink)

Community 3 Important Items To Keep in Your Business' Emergency Medical Kit Keep a fully stocked First Aid kit available in your Rancho Cucamonga business

Keeping your employees and customers safe can be an important part of being a responsible Rancho Cucamonga, CA business owner. Posting warning signs in dangerous areas and following state and federal safety protocol can help keep your property safe. However, if an accident should occur, being prepared with a stocked first aid kit might mean the difference between being able to help an injured individual and having to wait until help arrives. If you are creating a kit for the first time, there are several items you may want to include. 

1. A Variety Pack of Bandages 

Cuts and scrapes may heal more quickly when they are covered with a sterile bandage, and covering a wound may also reduce the risk of infection by preventing dirt and bacteria from contaminating injured skin. However, since it can be difficult to predict the size of a wound, it is a good idea to keep a variety pack of bandages, all in different sizes and shapes, in your medical kit. Consider keeping flexible bandages on hand to cover scrapes on knees and elbows that might be incurred in a fall. 

2. Large Gauze Pads 

Gauze pads can be effective in covering wounds and stemming the flow of blood from a wound. Having large pads on hand means you can fold them for thickness if necessary. It is wise to keep several large sheets of gauze, up to eight inches long and ten inches wide, in your first aid kit. 

3. A Complete Directory of Emergency Numbers 

You may have a list of emergency numbers posted in your office or in the breakroom. However, keeping a backup directory in your emergency kit can help you contact a storm damage cleanup service and other emergency repair numbers if your business floods and you cannot access the posted list. Consider laminating your backup list to protect it from water and staining. 

Keeping a fully-stocked first aid kit available at your Rancho Cucamonga, CA business can help you act quickly in case of an injury. While emergencies are often unpredictable, being prepared may give you peace of mind that you can handle them if they should arise.

What you should know about mold in your home

2/11/2019 (Permalink)

Mold Remediation What you should know about mold in your home Mold Damage - behind bathroom mirror.
Mold in your Inland Empire home

Unfortunately, mold growth is a common issue with homeowners especially after untreated water damage. Various types of mold, including black mold, can result in a costly cleanup. However, it can be helpful for homeowners to learn about mold growth, so the issue can be prevented if possible.

What Causes Mold to Grow?

In your home, there are various reasons mold may grow. However, the following issues make mold growth much more likely to occur.

  • A moisture problem in the home due to high levels of humidity or other factors
  • Locations in the home that are not dry for long periods of time
  • Access to organic materials, which can include a variety of common surfaces in the home

Why Does Mold Reappear?

There are some areas in your home that are more likely to experience mold growth than others. However, when mold keeps appearing in one area after it has been removed, this could be a sign of a problem. If an area does not remain dry and is consistently damp, this can allow mold to grow again in the same area. If mold is not properly removed in a timely manner, black mold may begin to grow in the area. 

Can Mold Be Prevented?

Every situation is different, but there are several ways to prevent mold from growing in your home. Since mold thrives in damp environments, keeping your home dry is often important. In areas that experience high levels of humidity, such as bathrooms or kitchens, it can be helpful to make sure there is no standing water after appliances have been used. If you do notice standing water, quickly cleaning it can stop mold growth.

Learning more about mold can help you prevent black mold and other types of mold from causing damage to your home. If your home has been affected by mold and you need assistance with the mold cleanup process, consider contacting mold remediation professionals.

If you think you may have a mold problem or have encountered excessive water exposure call us at SERVPRO. 909-758-0189