Recent Why SERVPRO Posts

Restoring your water damaged property.

4/7/2021 (Permalink)

Toilet leak Toilet leak

SERVPRO of South Rancho Cucamonga has the experience necessary to inform you of the downsides of excess water in your home. The removal of excess moisture from your home should be a matter of top concern at all times. That is because excess water may find its way into your home through several access points. These include unattended taps, leaks in pipes, excess precipitation, and outright negligence, to mention but a few.

 Regardless of its source, such water may adversely impact your home.

It is important to know where the main  shut off water valve to your home is in order to avoid any further damage.

Count on us, SERVPRO of South Rancho Cucamonga, to remove water and dry out your home or business by calling (909) 758 – 0189  to request a quote or book an appointment.

Power outages during storms

4/6/2021 (Permalink)

Flash light ready Flash light ready

The American Red Cross encourages that each household and car have a preparedness kit, but sadly only 51.5% of US homes reportedly have an emergency kit ready. Here at SERVPRO of South Rancho Cucamonga, we’re passionate about preparedness. As we head into the 2021 summer season, we recommend homes and businesses prepare power outage kits for the instance they find themselves without power.

Kits should include things like water, canned food, a can opener, flashlights and batteries. Food and water rations should be enough for each person in your household or place of business for 5 days.

To start a power outage kit, grab an old backpack or duffle and add in plenty of bottled water, battery-operated radio and clock, flashlight for each member of your household including extra batteries, non-electric can opener, and list of emergency phone numbers including family and friends and a first aid kit.

Deep Cleaning at Home

2/10/2021 (Permalink)

Clean Home Deep cleaning and disinfecting

According to the national  Center for Disease Control and Prevention (CDC), cleaning and disinfecting our homes has never been more important to prevent the spread of the new corona virus, COVID-19. The National Institute of Health (NIH) conducted a study to see how long the virus remained infectious on everyday household objects and surfaces. The study concluded that depending on the surface type, the virus can remain infectious for up to three days. SERVPRO® of South Rancho Cucamonga wants residents of Rancho Cucamonga to know that we are ready to respond to any specialty cleaning need you may have, and we have years of experience dealing with viruses similar to COVID-19.

Family is so important to us  and we want you to know that we have the specialty equipment and training to respond to any cleaning circumstance. SERVPRO®  of  South Rancho Cucamonga wants homeowners and commercial businesses in the Rancho Cucamonga and surrounding areas to know that we are ready to help. Call us today at (909) 758-0189  we are open 24/7

Sanitization

2/8/2021 (Permalink)

Disinfecting Ready to sanitize infected areas.

SERVPRO of South Rancho Cucamonga is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of corona virus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitization standards. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the corona virus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the corona virus, we are following all guidelines as provided by the CDC and local authorities.

If your home or business needs deep cleaning services, call the experts today

SERVPRO of South Rancho Cucamonga: (909)758-0189

Damage Restoration Training

2/8/2021 (Permalink)

What sets us apart from other restoration companies in McKay Landing? Training, training and more training! At SERVPRO of South Rancho Cucamonga, we require our employees to undergo six weeks of initial training when they begin working for us as well as certification programs, ongoing e-learning, and continuing education classes.

We follow the guidelines and industry standards set by Institute of cleaning and Restoration Certification (IICRC), and study the best practices in water and fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. 

Employee Certification Training and e-Learning

All of our employees have access to voluntary, web-based training on an ongoing basis. They can work to become certified after the successful completion of course materials and examination in:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

SERVPRO of South Rancho Cucamonga (909) 758-0189

Vandalism

2/8/2021 (Permalink)

Broken Window Broken window

SERVPRO of South Rancho Cucamonga mitigates vandalism damage, and our highly trained team has the specialized training, experience, and equipment to restore property damage to pre loss condition quickly and with minimal disruption to your family. Here are the services we offer:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Contents cleaning
  • Board up

 When we arrive, we will quickly secure the structure to minimize further damage and                              immediately begin the restoration process. We can also help you with the insurance process and paperwork!

When your commercial business has a vandalism or property damage emergency of any kind, SERVPRO of South Rancho Cucamonga is Here to Help. ® Our technicians are on call 24 hours a day and can usually be on-site within four hours of your call.

Call us (909) 758-0189

SERVPRO of South Rancho Cucamonga is Ready to Help

2/4/2021 (Permalink)

Winter storms are here and SERVPRO of South Rancho Cucamonga is ready to help any homeowner or business owner! We specialize in storm and flood damage restoration. Our phone is answered 24 hours a day, 7 days a week, and 365 days a year. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition to make it “Like it never even happened.”

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit Rancho Cucamonga, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO is Here to Help during this time of need

4/10/2020 (Permalink)

Ready to help Ready to help

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South Rancho Cucamonga (909)758-0189) 

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Why SERVPRO of South Rancho Cucamonga?

4/5/2020 (Permalink)

Water Damage Water Damage

When the certified technicians work on any water loss event in a home, they bring a diverse array of equipment and experience. Their knowledge enables them to limit the loss and return properties to their pre loss condition using the latest advances in the restoration sciences industry. 

Effective Drying Takes Care of Several Issues

After water loss in the home, SERVPRO of South Rancho Cucamonga technicians work to extract water and move quickly to dry the property. Mold spores germinate rapidly in highly humid conditions and eradicating the moist air assists in eliminating the potential mold infestations. In many cases, the reduction of strong water odors occurs through complete drying.  

How Does SERVPRO of South Rancho Cucacmonga Determine When a Room is Dry?

Technicians monitor properties and take readings to determine humidity levels and set drying goals. They scope the area during and after the drying phase to ensure the attainment of the air quality goals.  

Can the Water in the Home Be Too Deep?

Technicians have an assorted array of equipment to use for groundwater removal. If the water is over a couple of inches, they have submersible pumps that allow for continuous pumping of water, so there are no delays in cleanup efforts.  

SERVPRO is Here To Help

4/2/2020 (Permalink)

Containment area Containment area

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South Rancho Cucamonga (909)758-0189

Why SERVPRO of South Rancho Cucamonga?

4/1/2020 (Permalink)

Drying Drying walls

In most major cities such as ours, there are a few major restoration companies to choose from. So I guess the question is, why use SERVPRO of South Rancho Cucamonga? The answer is very simple. SERVPRO of South Rancho Cucamonga has taken the time and dedication to help their community in times of need. Being on time and communicating with our customers is key in building a quality relationship, even if that relationship is created out of something negative such as water, fire and mold damages. Listening to our customers intently about their situation, then making sure we proceed accordingly based on what the customers desires require, is something we also pride ourselves on. In times of crisis, people turn to each other for help and comfort. This is a mandate that all of us here at SERVPRO of South Rancho Cucamonga follow at work and in our regular lives.  

SERVPRO of South Rancho Cucamonga is Your Best Choice

2/12/2020 (Permalink)

Cleaning Your Belongings Cleaning and Packing After a Home Fire Damage Damage

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of South Rancho Cucamonga can conduct an organized, efficient move-out of the affected area. Each item is carefully packed up and transported to our facility for cleaning. We use several methods of cleaning your contents: dry cleaning, used for cleaning light residues or to pre-clean prior to wet cleaning; wet cleaning, an effective cleaning method for removing moderate to heavy residues; spray and wipe, effective for items that can’t withstand wet cleaning; foam cleaning, used for upholstery fabrics that might shrink or bleed if wet cleaned; abrasive cleaning, involves agitation of the surface being cleaned and emersion cleaning, where contents are dipped into a bath of the cleaning product.

After cleaning, we meticulously re-wrap the contents in fresh packing material and place them in new boxes, which are stored, until building restoration is completed.

Call (909) 758-0189

IICRC

2/6/2020 (Permalink)

IICRC IICRC Logo

SERVPRO of South Rancho Cucamonga is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

After a Fire

2/5/2020 (Permalink)

Home After an Indoor Fire Your home may not Show Fire Damage on the Outside

After a fire, the outside of your home may not show fire damage, but that does not mean that the inside fared as well. A small fire inside can leave the outside looking like new while the entire inside may be covered in smoke and soot. In addition to smoke and soot damage, your Rancho Cucamonga home may also suffer from water damage from the firefighting efforts.

Immediate action is crucial when dealing with fire damage. We are dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you will need a caring expert to guide you through this crisis. We will treat you with respect and empathy, and we will always treat your home and belongings with care.

At SERVPRO of South Rancho Cucamonga, we specialize in fire and water damage restoration, the cornerstone of our business. We have extensive cleanup and restoration training to get your property back to pre-fire condition. “Like it never even happened.”

What to Expect When You Call Us

2/5/2020 (Permalink)

SERVPRO at Work Equipment We Use to Dry .

What to Expect From SERVPRO of South Rancho Cucamonga

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Rancho Cucamonga

SERVPRO of South Rancho Cucamonga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Residential Water Damage Mitigation

2/1/2020 (Permalink)

Ceiling Affected Initial Inspection

The damages were caused by a broken pipe located in the upstairs bathroom affecting cabinets and upstairs sub floor. The drying equipment was placed for a few days. We had to remove part of  the kitchen ceiling in order to dry the studs.

Our client was really happy with the results. 

No job is too small or too Big for SERVPRO of South Rancho Cucamonga. Ready to Help 24/7.

Regardless of its source, such water may adversely impact your home. In the discussions below, SERVPRO of South Rancho Cucamonga describes the dangers of water damage and some of the various means and ways of mitigating them.

Carpets are highly absorbent. They easily soak up plenty of water which subsequently weakens its fabrics. If the situation is left to go on unabated, this may often lead to the diminished overall lifespan of the carpets. This means that your carpets can end up being obsolete before their time.

If you experience a similar situation call SERVPRO of South Rancho Cucamonga at (909)758-0189.

Helping to make it "Like it never even happened."

Why SERVPRO? Because We Do It All!

4/22/2019 (Permalink)

From start to finish, you will see that SERVPRO of South Rancho Cucamonga will take care of your restoration emergency from start to finish. A fire for example can wreak havoc not only on your home or office, but your precious time and check book too. There is no need to worry. Not only do we possess the experience, but the equipment and talent on our team to make sure the disaster looks like it never took place. After removing any drywall that is burned and unsalvageable, we will make sure your home down to the studs is clean and smelling great. Besides any demolition that needs to be done, we will begin reconstructing your home back to the way it was. This includes painting your walls as well. It will be like an entirely new room in your home.   

If you have recently experienced a restoration emergency, let our team here at SERVPRO of South Rancho Cucamonga take care of everything so you don’t have to. We will always work with you each step of the way and make sure you are satisfied. Give us a call at 909-758-0189 for more information.  

SERVPRO'S Environmental Friendly Products

2/21/2019 (Permalink)

SERVPRO wants you to know that we are doing our part to help our Planet.  That is why we want you to know about our Green Cleaning Products.

SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products. With the assistance of larger chemical companies the EPA/DFE has put together a listing of safe cleaning components that can be used in Green cleaning formulations. From the listing a formulation can be derived that incorporates “green” chemistry. The initiative is designed to allow chemical formulators a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

So next time you see our Green Vehicles, you'll know we are doing our part to sustain our Environment.

Are you covered?

2/21/2019 (Permalink)

We see disasters everyday... and one of the saddest things is when people don't have rental insurance and loose everything.  If you have questions about rental insurance you should speak to an agent for more information.

Top myths and the facts—about renters insurance:

  1. The landlord's insurance covers your possessions. Don't count on it. Most landlords' insurance covers only the building and damages due to negligence. 
  2. Renters insurance is expensive. In this case, the numbers speak for themselves. The average renters policy costs just $12 a month for up to $30,000 in personal property coverage. That's solid coverage for less than the cost of a couple of cups of coffee a week.
  3. Still concerned about price? Your insurer will work with you to find the combination of coverage and costs that suits your needs. You might even qualify for a discount by taking some simple home safety precautions or purchasing another policy, such as auto insurance, with the same insurer.
  4. You don't need insurance if your stuff isn't expensive. Most renters' belongings cost more than they think. 
  5. Think that number is too high? Take a moment to add up the approximate cost of your computer, television, stereo, furniture, jewelry, and clothing. If a fire gutted your apartment tomorrow, would you have the cash to replace it all?
  6. Renters insurance covers only your possessions. In fact, renters insurance covers much more than just your personal property: The average policy also includes up to $100,000 in liability coverage. That means in the event of a covered loss your insurer will help cover the costs if you're held responsible for injuring another person or damaging another person's property, including your landlord's. 
  7. Renters insurance isn't hard to get. You can research providers, compare quotes, and even find an agent online

SERVPRO of South Rancho Cucamonga: How Can They Really Be Faster to Any Size Disaster

2/20/2019 (Permalink)

SERVPRO Faster to Any Size Disaster

In the insurance claim process, a speedy restoration company response matters, and that is why SERVPRO of south Rancho Cucamonga with their Faster to Any Size Disaster motto is leading the industry. However, it is more than just a slogan. It is a tagline that the company stands behind and for several good reasons.

1. 24/7 Emergency Response

Adjusters and clients alike, require the services of restoration companies at all hours. Disaster doesn’t set a clock and therefore emergency response shouldn’t either. SERVPRO of south Rancho Cucamonga' standard of service is built on the idea of 24/7 availability, meaning that they’re out working while the other guy is sleeping. This level of commitment has not gone unnoticed as the company has been recognized nationally for their dependability. 

2. Nationally Available

Additionally, they can make it Faster to Any Size Disaster because there are over 1,700 franchises spread across the country. This level of localization means that the company truly can make it to your client’s home sooner than less expansive brands. 

3. Preferred Vendor

Also, SERVPRO of south Rancho Cucamonga only works with preferred vendors, meaning that all contractors and suppliers go through a screening process. Every company is expected to meet specific qualifications and comply with the level of care and professionalism outlined in the company’s standard practices. 

4. Residential and Commercial Services

Beyond being nationally available, SERVPRO of south Rancho Cucamonga’s services include both residential and commercial properties, allowing a larger client base. This versatility suits insurance companies well because they typically cater to both large and small clients.

Faster to Any Size Disaster is not merely a slogan. It is a reality. It is an honest description of a company’s ability to receive a call and respond to a client in need, regardless of property size or type. Insurance companies depend on these quick responses to mitigate further loss and to make the claims process more manageable. SERVPRO of south Rancho Cucamonga is a localized company that has a proven reputation of compliance and satisfaction that can provide the level of service both insurers and clients require.

Disaster is never easy but the SERVPRO Mobile app is!

2/19/2019 (Permalink)

Our Mobile App

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable, and then, suddenly, become a reality. In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or contents loss.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in your SERVPRO Professionals when disaster strikes.

The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and can be downloaded on your Android, iPhone, or Blackberry.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off location, and key contacts; stores photos of the damage; and integrates local weather forecasts and more, including the address and contact information for the user's local SERVPRO Professionals.

Through the application, the user can quickly call SERVPRO of South Rancho Cucamonga, or submit an electronic "First Notice of Loss" to the SERVPRO National Call Center, setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal, "Like it never even happened."

The SERVPRO Ready Plan mobile app places a convenient preparedness tool right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO's Ready Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, a property owner or manager can reach out for expert help right from the scene, using their cell phones. For more information on the SERVPRO Ready Plan mobile app and how it can help you be more prepared, contact SERVPRO of 909-758-0189.

IICRC Certified Firm

2/14/2019 (Permalink)

Our fleet of professionals

SERVPRO of South Rancho Cucamonga is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Rancho Cucamonga

SERVPRO of South Rancho Cucamonga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property